Making sense of agentic commerce and AI assurance for business leaders.

Andrew McPherson writes and analyses agentic commerce, AI trust and identity, AI risk, and AI assurance. The infrastructure of AI-mediated business.

AI is starting to transact, decide, and act on behalf of buyers and businesses

AI agents are starting to shop, evaluate, and transact on behalf of buyers. Companies are starting to deploy them inside commercial workflows. Underneath all of this, a new layer of infrastructure is forming: agent identity, network-level trust, AI assurance frameworks, AI risk underwriting, and the audit and governance scaffolding that lets any of it work safely at scale.

The commercial implications are large. The trust, identity, and assurance implications are larger. Companies that understand both layers early will have a meaningful advantage. Those that do not will find themselves making decisions about agent commerce, AI risk, and AI assurance reactively, after the standards have already been written by someone else.

What Andrew writes about

Agentic commerce, how agents shop, evaluate, and transact on behalf of buyers and businesses

Agentic Commerce

How agents shop, evaluate, transact, and operate on behalf of buyers and businesses, and how the standards, payments rails, and protocols underneath are forming. ACP, AP2, agent commerce work at the card networks, merchant readiness for agent traffic.
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Trust, identity, AI risk and AI assurance, the layer beneath AI-mediated business

Trust, Identity, AI Risk and AI Assurance

How agents and AI systems are authenticated, authorised, audited, insured, and held accountable, and what that means commercially. KYA, agent credentials, network-level trust frameworks, AI assurance certification, AI risk underwriting.
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Commercial and technical readiness for AI-mediated markets

Commercial and Technical Readiness

What companies need to do to stay visible, trusted, and chosen as AI evaluates, recommends, transacts, and operates on behalf of buyers. Machine-readable differentiation, agent-friendly content, trust signals, AI-mediated discovery, operating-model implications.
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Who Andrew writes for

Andrew writes for business leaders working across three audience segments. Commercial, growth, and digital leaders inside B2B SaaS, B2B commerce, payments, and identity-adjacent categories. Risk underwriters and insurance specialists working on AI exposure, AI cover, and emerging AI risk products. AI assurance, audit, and governance professionals inside advisory practices, specialist AI assurance firms, and internal assurance teams.

If you are responsible for how your company is found, evaluated, transacted with, audited, insured, or held accountable as AI takes on more commercial work, this is what Andrew thinks about every week.

Andrew McPherson, writer and analyst on agentic commerce and AI assurance, Director of CiteCompass

Why Andrew

Andrew McPherson writes and analyses agentic commerce and AI assurance. He publishes "This Week in Agentic Commerce" on LinkedIn each Saturday, and a fortnightly long-form essay at newsletter.andymcpherson.com.

He is a director of CiteCompass and previously served as CIO at SkyCity Entertainment Group and CTO at Stuff, where he led enterprise-wide digital transformation, technology strategy, and the implementation of generative AI across 50 media properties. The combination of senior operating experience and the current writing and analysis work shapes how Andrew thinks about agentic commerce, AI trust and identity, AI risk, and AI assurance: as commercial questions first, technical and governance questions second.

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